Privacy Policy
Company Name: ONTIME WISH LIMITED
Registered Address: Unit 1503 44a Frances Street, Newtownards, Northern Ireland, BT23 7DN
1. Introduction
ONTIME WISH LIMITED is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, purchase our products, or communicate with us.
We process personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide to Us
• Full name
• Email address
• Telephone number
• Billing and delivery address
• Payment details (processed securely via third-party providers)
• Information provided when contacting customer support
2.2 Information Collected Automatically
• IP address
• Browser type and version
• Device type
• Website usage data
• Cookies and similar tracking technologies
2.3 Order Information
• Products purchased
• Transaction history
• Delivery details
• Customer service correspondence
3. How We Use Your Information
We use your personal data to:
• Process and fulfill orders
• Deliver products and manage returns
• Provide customer support
• Improve our website and services
• Send order confirmations and service updates
• Send marketing communications (where you have opted in)
• Comply with legal and regulatory obligations
Our lawful bases for processing include contract performance, legal compliance, legitimate interests, and consent where required.
4. Payment Processing
We do not store full credit or debit card details. All payments are processed securely by trusted third-party payment providers in accordance with industry security standards.
5. Sharing Your Information
We do not sell your personal data.
We may share your information with:
• Payment service providers
• Delivery and logistics partners
• IT service providers and website hosting partners
• Professional advisers
• Regulatory authorities where legally required
All third parties are required to protect your data and use it only for specified purposes.
6. International Data Transfers
If personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to:
• Fulfill contractual obligations
• Meet legal, tax, and accounting requirements
• Resolve disputes and enforce agreements
8. Your Rights
Under UK data protection law, you have the right to:
• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent for marketing communications
To exercise your rights, please contact us at:
Email: morgansharpin@ontimewishlimited.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.
9. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
10. Data Security
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact:
ONTIME WISH LIMITED
Unit 1503 44a Frances Street, Newtownards, Northern Ireland, BT23 7DN
Email: morgansharpin@ontimewishlimited.com
Company Name: ONTIME WISH LIMITED
Registered Address: Unit 1503 44a Frances Street, Newtownards, Northern Ireland, BT23 7DN
1. Introduction
ONTIME WISH LIMITED is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, purchase our products, or communicate with us.
We process personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide to Us
• Full name
• Email address
• Telephone number
• Billing and delivery address
• Payment details (processed securely via third-party providers)
• Information provided when contacting customer support
2.2 Information Collected Automatically
• IP address
• Browser type and version
• Device type
• Website usage data
• Cookies and similar tracking technologies
2.3 Order Information
• Products purchased
• Transaction history
• Delivery details
• Customer service correspondence
3. How We Use Your Information
We use your personal data to:
• Process and fulfill orders
• Deliver products and manage returns
• Provide customer support
• Improve our website and services
• Send order confirmations and service updates
• Send marketing communications (where you have opted in)
• Comply with legal and regulatory obligations
Our lawful bases for processing include contract performance, legal compliance, legitimate interests, and consent where required.
4. Payment Processing
We do not store full credit or debit card details. All payments are processed securely by trusted third-party payment providers in accordance with industry security standards.
5. Sharing Your Information
We do not sell your personal data.
We may share your information with:
• Payment service providers
• Delivery and logistics partners
• IT service providers and website hosting partners
• Professional advisers
• Regulatory authorities where legally required
All third parties are required to protect your data and use it only for specified purposes.
6. International Data Transfers
If personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to:
• Fulfill contractual obligations
• Meet legal, tax, and accounting requirements
• Resolve disputes and enforce agreements
8. Your Rights
Under UK data protection law, you have the right to:
• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent for marketing communications
To exercise your rights, please contact us at:
Email: morgansharpin@ontimewishlimited.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.
9. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
10. Data Security
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact:
ONTIME WISH LIMITED
Unit 1503 44a Frances Street, Newtownards, Northern Ireland, BT23 7DN
Email: morgansharpin@ontimewishlimited.com
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